Shipping policy
Production Time
Please include your EVENT DATE in the notes to seller. Your items will be delivered 1 week prior to your event date. If you order is urgent, please contact us directly at info@littleindiedesigns.com
Please contact us if you require international shipping at info@littleindiedesigns.com
When international shipping is arranged, the customer is responsible for all customs/duties fees, if applicable. International postage is in the form of a courier service. Please allow up to 30 business days for your order to arrive to you from Melbourne, AU.
The above mentioned shipping times are just a guideline and in many cases your order will arrive sooner. However, we’re not responsible for delays in shipping times due to postage service delays or any other delays that stem directly from circumstances beyond our control.
Please allow the shipping time-frames stated above before contacting us about your order. Your order won’t be replaced before these shipping times have lapsed. If your order has not arrived after these times, please contact your shipping company with the tracking number you received when you placed your order. If they are unable to assist with your issue, please contact us and we’ll do our best to help.
IMPORT DUTIES AND TAXES
If your order is to be shipped outside Australia, we assume that you’re aware of any import duties or taxes that may apply in the country your order is being shipped to. Little Indie Designs will not be responsible for the payment of any such costs, nor will we be responsible for replacing goods that may be seized by customs in your country.
Little Indie Designs ships orders worldwide.
All of our products personalised and are made to order.
Please include your event date in the notes to seller. Your items will be delivered 1 week prior to your event date. If you order is URGENT please contact us and we will let you know if we can accommodate your order.
Orders are shipped using Australia Post.
Once your order has been shipped, Little Indie Designs cannot accept responsibility for loss or any damage to your package. Please note that Little Indie Designs can not be held responsible for postage delays that occur after your order has left our care.